Compatible versus Genuine Brand Products

The honest truth about compatible cartridges.

Yes, there is a difference between compatible and genuine brand name cartridges. Genuine brand name cartridges have a lower defect rate out of the box. You heard me correctly, I am admitting that our compatible cartridges have a higher defect rate out of the box. However, our compatible cartridges are not that far off from the genuine branded cartridges. We closely monitor the defect rates of our cartridges to ensure they are below 3%, our compatible cartridges typically fall between 2% and 3%, while genuine brand cartridges are less than 2%.

The savings of compatible cartridges over genuine brand cartridges makes the slightly higher chance you get a defective cartridge worthwhile. If you have not tried our compatible cartridges, I suggest giving it a chance and am confident you will be satisfied with our product and back it up with a 100% Satisfaction Guarantee and 1 year warranty.

Will compatible cartridges void my printers' warranty?

Using compatible printer supplies will not void your printer warranty. Back in the day, manufacturers use to tell their customers that using compatible supplies would void the printer warranty. The reason the manufacturers did this was to protect their margins. Just look at the difference in printer cartridge costs between our compatible cartridges and the genuine branded product, sometimes we can save you over 80%. A legal battle occurred in the 70's over the manufacturers forcing consumers to only use their products to keep their warranties and the courts ruled that this was against the law. The Magnuson-Moss Warranty Improvement Act was developed and this specifically prohibits manufacturers from requiring you to use their products exclusively to keep the warranty.

What are the differences between New Compatible and Remanufactured cartridges?

A new compatible product is a cartridge that is new and designed to similar specifications as the genuine brand cartridge. Many times a new compatible product cannot be an exact duplicate of the original cartridge because of patents manufacturers have on the design of the cartridges. The sole reason manufacturers put patents on the cartridges is to prevent compatibles from entering the market and taking away profits from the brand name company. We can save you up to 80% on our compatible cartridges versus genuine cartridges which gives you an idea how much profit the brand name company makes on their cartridges.

A remanufactured cartridge is a genuine brand name cartridge that was used only once and remanufactured. A remanufactured cartridge is disassembled, cleaned, inspected and worn parts replaced. The cartridge is then reassembled with replacement toner or ink. A remanufactured cartridge is good for the environment because the plastic in the cartridge does not end up in a landfill. Our remanufactured products are not "refilled". Refilled cartridges typically involve drilling a hole in the plastic cartridge to pour the replacement toner or ink. Refilled cartridges are susceptible to plastic shavings falling into the cartridge and potentially damaging the printer when the cartridge is used in addition to higher defect rates because the worn parts are not replaced.

Remanufacturers exist primarily because there is no way to create a new compatible cartridge without violating one of the printer manufacturers' patents.

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