Last Update: October 8, 2014
Information Collection and Use
1. Information Collection.
We request information from you in several different ways on the Site. Our goal in collection personal information from you is to provide a customized, efficient and meaningful experience. For example, we can use your personal information to:
- help you find information, products or services
- alert you to new products or services that we offer
- help make the site easier and quicker by filling in essential information and therefore you not having to enter the information more than once
(a) Registration and Ordering. We only require you to register when you proceed to checkout and pay for your order. The registration process will be prompt you to provide us certain personal information, including but not limited to your name, billing and shipping address(es), phone number, email address and credit card number. The information provided is used for billing purposes, process and fulfill your order, to communicate with you about your order and for internal marketing purposes. If we encounter a problem with your order, we utilize the personal information to contact you.
(b) Email Addresses. Your email is requested during the checkout process so we can establish an account for you on the Site. An account on our site allows you to re-order from the site without having to re-enter your personal information. Your email address is also used for internal marketing and under no circumstance is your information ever sold or rented to anyone. You may opt-out of any email marketing we may send you by clicking the unsubscribe button on any marketing email you receive from us.
(c) Cookies and Other Technology. Like many Internet sites, we monitor the navigation of our Site, track Site usage and personalize displays and restrict access based on cookies and web beacons.
(ii) Web beacons assist in delivering cookies and help us to determine whether a web page on this Site has been viewed and, if so, how many times.
(d) Log Files. Like virtually all other websites, our Site automatically recognizes the URL from which you access this Site. We log your Internet protocol ("IP") address, date/time stamp and other technical data to assist in troubleshooting and analyzing traffic to the Site.
2. Information Use and Disclosure.
(a) Internal Use. We use your personal information to process your order and provide you with customer service. We many internally use your personal information to market our services and products to you and to determine generalized information about visitors to our Site.
(b) Communications with You. We will use your personal information to communicate with you about our Site, your orders and deliveries. In addition, we may send you a confirmation email if you register with us and you may receive occasional marketing emails promoting new products, services or special offers. You can always opt-out of future emails by clicking the unsubscribe button at the bottom of the emails. However, you cannot unsubscribe/opt-out from emails related to your orders because we have to communicate with you about them.
(c) External Use. Our primary purpose is to sell merchandise and not information. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except to those service providers that help us fulfill the order. For example, in order to deliver products to you, we must share some information with the third party shipping companies (UPS, FedEx, U.S. Postal Service). Third parties that help fulfill orders receive information such as: name, address, email and phone number. In addition, to complete your order, we must supply your credit card number to financial-services corporations such as our credit-card processor. Anytime your credit card information is transferred electronically we use state-of-the-art data encryption to protect your information. In a rare event, we may disclose your personal information in response to requests from law-enforcement officials conducting investigations, subpoenas or court order.
Our Site utilizes Secure Sockets Layers ("SSL") for all financial transactions on the Site and protects information you share from unauthorized access or disclosure. While we use industry-standard best practices (not storing credit card information in our online databases) and precautions (encryption) to safeguard your personal information, we cannot guarantee 100% complete security as this does not exist anywhere online or offline. Please contact us if your personal information is compromised.
Our Site is partnered with a worldwide trusted vendor to securely store any credit card information a customer chooses to store for Visa, Mastercard, American Express, and Discover cards. Additionally, Our Site offers PayPal, a third-party gateway for payment processing. For additional credit card security verification, we collect credit card expiration, credit card security codes, and the billing address on file for the credit card. Our team will use the billing information to contact customers to resolve any issue (declined or failed payment).
You express consent that you are legally allowed to enter in Our Site's forms or provide to a sales representative by phone: the email address, billing information, shipping information, and credit card information necessary to complete your order.
Update to this policy