As aggravating as Lexmark error codes can be, they are actually quite useful. Without them, you'd have to troubleshoot problems with your printer on your own. In many cases, zeroing in on the specific problem would be just about impossible. By knowing the basics about Lexmark printer error codes, you'll be able to respond quickly and effectively to them. Although there are dozens of codes, most people only encounter a handful of them. Some of the most common Lexmark error codes are highlighted below, and a few possible fixes are included as well.
- Error Code 20 - This code reflects a paper jam, but it's probably not a typical jam. It's usually a jam at the sensor, which often means that the rollers in your printer aren't working properly. Check to make sure the rollers aren't dirty or jammed. If they are, clean them. They may simply be worn out or broken too. If that's the case, you will have to replace them.
- Error Code 22 - Here's another error code that involves a paper jam. In this instance, the rollers are probably just dirty. The printer may be out of paper too. In rare instances, this code can mean that the sensor board or system board is defective. If so, a technician will be in order.
- Error Code 30 - When this code appears, make sure that there's a toner cartridge installed. If your Lexmark printer doesn't have a toner cartridge installed, it's not going to work. Stock up on inexpensive compatible toner cartridges to ensure that you always have plenty on hand. Install a toner cartridge to make this error go away. This error can also occur due to an open top cover. Make sure that the top cover is securely closed.
- Error Code 31 - To function properly, your Lexmark printer needs to know the size of the paper or envelope on which it is printing. This error code typically appears when the paper or envelope that's being used is incompatible with the printer's software. You might have to switch to a different kind of paper or a new envelope to continue printing. If you're using standard paper or have otherwise ruled out size issues, you might have a defective system board on your hands. It will have to be replaced, and the work will have to be done by an experienced technician.
- Error Code 32 - It's critical to use OEM or compatible cartridges in your Lexmark printer. If you inadvertently use a cartridge that isn't designed for your printer, you're probably going to get this error. Check the cartridge in your printer and make sure that it's compatible. If you were told it was compatible and it actually isn't, you should request a refund or a replacement.
- Error Code 47 - This is a relatively rare error code. It means that there is a language error. In most instances, an unsupported or defective card has been installed. If you recently had a new card installed, that's probably the case. Another potential cause is that the printer and the computer aren't set to the same postscript. This is one error that can't usually be handled by everyday users. It might even mean that your system board or font card is defective. You will need a technician to check these things out for you.
If you receive an error code that's not highlighted above, refer to your owner's manual or perform an online search or go to the Lexmark support website. Unusual error codes usually reflect issues that need to be handled by professional technicians, so be prepared to make that call.