247inktoner.com was founded in 2010 to provide an online store for customers to purchase a full range of high-quality printer consumables products 24 hours a day and 7 days a week, including brand name, compatible and remanufactured ink cartridges, toner cartridges, and other printer-related supplies.
247inktoner.com is a property of our parent company, Ink Technologies LLC, which handles all aspects of customer service and order fulfillment out of our 32,000 square foot facility located in Dayton, Ohio.
At Ink Technologies / 247inktoner.com, our guiding principle is customer satisfaction, as established by owners Mike and Linda Davis. We have received numerous awards for our success, including an A+ BBB rating and membership in the Bizrate Circle of Excellence. We consistently rank as one of the very best companies on the web for customer satisfaction.
In order to provide the best possible experience for our customers, we focus on several key objectives:
High Quality Products at a Great Price
Our suppliers are the most reputable in the business, producing the highest quality products. Our continued relationships and high-volume discounts allow us to pass on savings to our customers. Our objective is to provide the best price possible without sacrificing quality.
All of our compatible and remanufactured products carry a one-year replacement warranty. We stand behind the quality of these products with a 6-month, 100% satisfaction guarantee. We continually monitor product defect rates and provide feedback to our vendors to ensure that we achieve consistent quality standards that compare favorably with brand name products.
Complete Selection, Always in Stock
Our product lineup is always expanding - we aim to provide a comprehensive lineup of printer consumables, both compatible and brand name products, so that our customers never have go somewhere else to shop.
Unlike many retailers on the web, we stock the majority of our remanufactured and compatible products right in our warehouse. This allows us to ship 99% of our orders the very same day they are placed (before 3:30 pm eastern time). We also maintain several back-up sources for our products to ensure reliable shipping times.
Excellent Customer Support
Stream-lined shipping process to get you your order faster!
Our entire team is here to serve you!
Ink Technologies (and 247inktoner.com) prides itself on excellent customer service. We aim to please, with several points that separate our customer service experience from our competition.
- We employ our own call center of friendly customer service reps, to ensure customers always speak to a live human being during business hours. Our highly-trained support representatives focus on customer satisfaction as their highest priority. Prefer not to call? You can also reach us by email, and most emails are answered within 2 hours during business hours.
- We are always refining and improving the customer experience with enhanced shopping features, like coupons, volume discounts, 1-click re-orders, free shipping and more. We also offer easy returns and regular promotions to save customers money.
- Our feedback ratings are consistently at the highest level in our category. As a member of the Better Business Bureau and ratings services like BizRate, our customer satisfaction record speaks for itself. We use customer feedback to enhance every aspect of our business, so that we continue to evolve and improve.
Our recycling program makes it easy to return your empty cartridges for free, saving them from ending up in landfills as waste.
Our remanufactured cartridges are made from previously recycled cartridges, reducing the carbon footprint associated with manufacturing new materials. The products offer yet another way to reduce waste and protect the environment.